App Support
Last updated: 26 May 2026
About the app
Scroll Home is a video-first way to find your next home in London. The app is currently in early access ahead of its public launch — thanks for trying it out.
Get in touch
The fastest way to reach us is by email at john@scrollhome.co.uk. We aim to reply within two working days.
If your message is about a specific listing or enquiry, please include a screenshot or the listing address so we can find it quickly.
Reporting a problem
If something isn't working — a crash, a video that won't play, a listing that looks wrong — please email us with:
- What you were trying to do.
- What happened instead.
- Your device (iPhone or Android) and roughly when it happened.
Frequently asked questions
We'll publish answers to common questions here once the app is open to everyone. In the meantime, please reach out by email and we'll help directly.
Privacy and terms
App-specific terms will be published here at public launch. The terms above cover use of the scrollhome.co.uk website.